Our integrated capabilities in the insurance sector
Digitize manual tasks and back-office functions to resolve claims faster and deliver a better customer experience. We harness the latest technology and decades of experience to digitize millions of documents annually for key, long-term insurance clients.
Using our digital mailroom technology and EDMonline™, our cloud-based document management and workflow solution, we transform paper documents, faxes, emails, web forms, social media and more into organized, secure and easily retrievable digital data. Our compliance policies and document management technology systems have been designed and validated to exceed stringent industry regulations.
EDMonline™ enables clients to quickly and efficiently receive, digitize, index and route inbound mail and correspondence such as invoices, applications, claims and deposits. This secure, accessible and easy-to-use platform enables staff to search for, request, retrieve and view the data they need when they need it. Digitized data is captured and seamlessly posted directly into EDMonline™ or into the client's existing system for an efficient, accurate and completely integrated workflow.
The benefits of our solutions for the insurance industry include:
